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Answers to common questions

General

We handle shipments through all major China airports and seaports, with particularly deep experience in Ningbo, Shanghai, Qingdao, Tianjin, and Xiamen.

Our team responds to quote requests within one business day.

Services

Yes — we offer full container load and consolidated LCL options across major trade lanes to Europe, the USA, Canada, and Asia.

FTL (Full Truckload) dedicates an entire truck to one shipment; LTL (Less-than-Truckload) shares space with other cargo, which usually costs less for smaller loads.

Yes — we have direct experience with DG shipments, oversized and overweight air cargo, and Out-of-Gauge (OOG) containers.

Yes — many clients choose our door-to-door pickup and delivery option so one partner manages the full journey.

Yes — rail freight to Europe, Central Asia, and Russia is one of our core strengths, offering a cost-effective middle ground between ocean and air.

Documentation & Insurance

Yes — cargo insurance covering loss or damage in transit is available across all the modes we operate, as part of our Financial & Value-Added Services.

At minimum: a commercial invoice, packing list, bill of lading or air waybill, and certificate of origin. Dangerous Goods shipments also require a DG declaration. See our Documentation Essentials table on the Services page.

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